Privacy Policy and Rain Policy

Epic Jumpers, Inc. We guarantee that your Credit Card transactions are safe and secure. You do not have to be concerned. We also guarantee the safety of any information you provide us.

Your Safety and Security are Important To Us

What will you do with my personal information?
Epic Jumpers, Inc is very concerned about how other web sites use personal information (name, e-mail address, preferences, etc.). The, owner of Epic Jumpers, Inc is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.

We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and promotion list members . You can rest assured that your information is safe with us. We look forward to serving you.
Official Privacy Policy Statement:

This is the web site of
Our postal address is
Epic Jumpers, Inc
6260 River Crest Dr Ste D
Riverside, California 92507
We can be reached via e-mail at
or you can reach us by telephone at (800) 969-5054
For each visitor to our Web page, our Web server does not collect information regarding your domain or e-mail address. We do not collect information on consumers who browse our Web page. With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that our customers add to their shopping cart.

If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357)

Is it really safe for me to use my credit card?
Yes it is. Shopping at Epic Jumpers, Inc is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us.

What makes it so safe?
Technology is secure and stable: The software we use in the order compartment of our system (SSL) is the standard for this industry. All of the major browsers support it and promote how well it works at their web sites and in their software. The software takes the data that you provide and encrypts it in a special coding system that can only be interpreted by our system in our office. This system is actually safer than giving it out over the telephone or sending a fax to (951) 208-7075
All the big guys are using the same software: Companies like, AT&T, Dell Computers, etc. are using the same software. They have millions of customers who safely shop without experiencing credit card fraud. Since we started, we have had thousands of customers order without any credit card fraud at all. You can feel comfortable that the same precautions taken at the big companies are being taken here to ensure your card's safety.
Still rather not use your card on the internet?
That's fine. You are welcome to print your order and fax it to us with your payment information.
Or mail it to us at:
Epic Jumpers, Inc
6260 River Crest Dr Ste D
Riverside, California 92507
Remember to include your credit card information, check or money order in the envelope. (Just cut-n-paste this address into your word processor and make a label for your envelope.) Note: payments by mail must be received 7 days prior to your event.
Or call in your order to (800) 969-5054

Credit Card Guarantee

Based on the Fair Credit Billing Act passed by the U.S. Congress, your bank is not allowed to hold you liable for more than $50.00 of fraudulent charges. If your bank should decide to exercise their right to hold you liable for that $50.00, Epic Jumpers, Inc will reimburse you for that amount, up to the full $50.00. Epic Jumpers, Inc will only cover your liability if the unauthorized use of your credit card was caused by no fault of your own from purchases made with Epic Jumpers, Inc while using our SSL secure server.
In the event that you suffer a loss due to unauthorized use of the credit card, according to law, you must notify your credit card company immediately based on the reporting rules and procedures which they have provided you.

Rain Policy:

In the event of rain, Epic Jumpers, Inc will call on the day of the event to confirm delivery, a customer can cancel the delivery without any charge, and any payment will be refunded. If the customer chooses to accept the unit(s), they understand that there is no refund. If it rains, the units are still usable. Epic Jumpers, Inc recommends that in light rain or showers that most of our units are covered and it is safe for kids to use our products. If heavy rain occurs, have the kids exit the unit and go inside and wait for the rain to quit. The units will accumulate water, so have an adult go inside the unit with a towel and dry out the unit and its ready for use again. The surfaces will bubble at the seams, which is normal because of the air that is coming out. Please leave units inflated until the driver arrives to pick up.

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